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Frequent Questions

How much does it cost to make me a website?

The cost of building a website varies depending on its complexity. You can avail of our website development service for an affordable price and the price varies depending on your unique needs. We are happy to discuss your requirements and provide a quote at any time. Contact us at hi@xplade.com to know more.

How long will it take for my website to be completely ready?

Again, the time it takes to build a site depends on the complexity of the site. The process we use to build your website takes a certain amount of time and a lot of planning and research. This way you get a unique design tailored around your business. If you have a deadline, we will work hard to meet it.

Are your websites SEO friendly?

Yes. Absolutely. We only employ the best web design and SEO friendly practice to make sure your website is visible online. However, SEO will require continuous work and we do offer digital marketing services that will start you off on the right foot. We help ambitious businesses like yours generate more profits by building awareness, driving web traffic, connecting with customers.

How many pages can I have on my website?

You can have as many pages as you’d like. The only thing that you need to note here is that the content on these pages should be unique and must cater to what visitors are looking for. We won’t stop working until the website looks and works exactly as you wish!

When do I pay?

For most projects, equal payments are made at the start, midway, and the end of the project, but we can work with you to set up a schedule that meets your needs. We understand that this is a big investment and want to help you budget for the expense in whatever way possible.

We accept checks, PayPal, and all major credit cards.

How much input do I have in the process?

A lot! Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality.

Who writes the content for the site?

Usually that is you. You are the expert on your business, so it’s usually best if it comes from you. If you need help, we can recommend copywriters who can help clean up or write original content for you at an additional cost.

 
Where should my website be hosted?

Hosting is super important! When it comes to hosting, you get what you pay for. We’ve developed a list of our absolute favorite hosts to help you find the right host at the right price. Check out our list.

I’m on a strict budget. Do you have any low cost options?

A custom website can be a big investment and not all small businesses have the budget for you. We offer a budget package which will help get you online with a nice looking website fast. Learn more about our budget package.

Can Xplade provide graphics that are relevant to my business?

Yes! Graphic design is probably one of the most exciting steps of a website project. This is where you get to actually see your new website for the first time. We are create all Graphics (banners/Sliders/animations) that relate to your business or industry to help create a professional design for your website.

Can someone help me write content?

If you find yourself having difficulty writing your own content, we’re happy to put you in touch with a content strategist or copywriter. You can have someone help you for your entire site, or just a few pages - we’re happy to be flexible.

Do you only create WordPress websites?

Yes. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it’s flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.

 

Do I have to be local to work with you?

Nope! We work with clients all over the world. Our whole team works remotely, allowing us to find the absolute best team for our business.

 

Will I be able to update the site myself when it’s finished?

Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way. (Note: We love to answer your questions!)

 

Will you maintain my site for me?

We can! We provide on-going support for many of our clients. Check out our WordPress Support Packages.

 
Will my website be mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on a variety of devices.

What if I need help on my site down the road?

You Can contact us using our email or online chat system (in working hours) We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched. We’ve been doing this for many years, so we aren’t going anywhere anytime soon.

What is included in support?

Our Support Team is available to you through a ticketing system as well as our phone from  9am to 5.30pm GMT+5:30. If there is something wrong with the infrastructure of your site or there is a needed software update, we will always make those changes as quickly as possible. We will do our best to help with questions about the site, share how to make small changes, and etc. For larger change items, our Support Team can walk you through the different design and development options that can be work ordered. 

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